Privacy Policy

1. Overview

WantIt, Inc. ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our reverse marketplace platform.

2. Data We Collect

We collect the following types of information:

Account Information

Username and password (password is encrypted)
Email address
Full name, phone number, date of birth
Home address (for profile purposes)
Profile image (optional)

Shipping Addresses

Recipient name and address details
Multiple shipping addresses you save

Listing & Transaction Data

Requests you post (title, description, price, images)
Offers you make or receive
Messages exchanged with other users
Order history and transaction records

Device & Log Data

IP address
Browser type and version
Device information (model, OS version)
Access times and pages viewed

Usage & Analytics Data

Pages and screens you visit within the platform
Actions you take, navigation paths, and interaction patterns
A unique identifier used to associate your activity across sessions
Technical information such as error events and performance data

3. How We Use Your Data

We use your information to:

Operate and improve the WantIt marketplace
Process transactions and facilitate communication between buyers and sellers
Send transaction-related notifications (offers, messages, order updates)
Prevent fraud and ensure platform security
Provide customer support
Understand how users interact with our platform to improve features, performance, and the overall experience
Identify and resolve technical issues
Comply with legal obligations

4. Data Sharing

We share information with:

Other Users

When you transact, the other party receives necessary information for fulfillment (e.g., shipping address for sellers, seller profile for buyers).

Service Providers

Stripe: payment processing. Stripe receives your payment details in accordance with PCI standards.
Cloud storage providers: image and file hosting.
Analytics providers: we use third-party analytics services to understand how users navigate and use our platform, measure feature performance, and identify areas for improvement. These services collect interaction data including pages visited, actions taken, and session activity. Data is processed on servers located in the United States. If you are located outside the US, your analytics data is transferred to and stored in the US.

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

5. Payment Information

All payments are processed by Stripe. WantIt does not store your full credit card numbers or sensitive payment credentials.

We only store reference information such as the last four digits, card brand, and expiration date for display purposes. Your full payment details are handled directly by Stripe in accordance with their security standards.

6. Cookies & Tracking

We use two categories of cookies and local storage:

Essential Cookies

Session cookies that maintain your login state. These are required for the platform to function and cannot be disabled.

Analytics Cookies

Our analytics provider stores a persistent unique identifier in your browser's cookies and local storage. This identifier is used to associate your activity across sessions and measure how our platform is used. It persists until you clear your browser data or cookies, at which point a new identifier is assigned on your next visit.

You can manage or delete cookies in your browser settings, though disabling essential cookies will affect platform functionality.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data:

Transaction records7 years (legal/tax compliance)

MessagesDeleted with account (unless in dispute)

Log data90 days (security purposes)

Analytics dataUp to 1 year from collection

8. Your Rights

You have the right to:

Access

Request a copy of your personal data

Correction

Update or correct inaccurate information

Deletion

Request account deletion in settings

Notification Opt-out

Manage notification preferences in account settings

Analytics Opt-out

Contact us to opt out of analytics tracking or request removal of your analytics data

Data Portability

Request an export of your personal data in a portable format

To exercise these rights, visit your account settings or contact us.

9. Security

We implement industry-standard security measures to protect your data:

Encrypted password storage

HTTPS encryption

Secure session management

Regular security reviews

While we strive to protect your information, no method of transmission over the internet is 100% secure.

10. Children's Privacy

WantIt is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 13. If we discover we have collected data from a child under 13, we will delete it promptly.

11. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of material changes through the platform or by email. The effective date will be updated at the top of this page. Your continued use after changes constitutes acceptance.

12. Contact

For questions about this Privacy Policy or your data, please contact us through our contact form.